Last Updated: August 2025

This Privacy Policy explains how Smart Web Niagara (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use the Niagara Pulse platform or related services.

By using our services, you agree to the practices described below.

1. Information We Collect

We collect the following types of information:

Contact Information: Name, email address, phone number when you sign up, text, call, or chat with us.

Business Information: If you are a business listing events, offers, or services, we may collect your business name, contact details, and promotional content.

Usage Data: Information about how you use Niagara Pulse, including pages visited, interactions with concierge/chat features, and device/browser data.

Communications: SMS, email, and call content if you contact the concierge.

2. How We Use Information

We use your information to:

Provide concierge assistance, answer local questions, and connect you to businesses.

Send community updates, offers, and event information (if you opt in).

Support participating businesses by displaying and promoting their listings.

Improve Niagara Pulse services using analytics and feedback.

Ensure compliance with legal requirements and prevent misuse.

3. Sharing of Information

We do not sell your personal information. We may share data only in these cases:

With Service Providers: For hosting, communications, analytics, or payment processing.

With Local Businesses: If you request a connection with a business or service.

For Legal Reasons: If required by law, regulation, or valid legal process.

4. Data Security

We take reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure. You use Niagara Pulse at your own risk.

5. Your Choices

Opt-Out: You can unsubscribe from emails or SMS at any time using the provided links or by replying “STOP.”

Access & Update: You may request access to, or correction of, your personal data by contacting us.

Deletion: You may request that we delete your information, subject to legal or contractual obligations.

6. Cookies & Tracking

Niagara Pulse may use cookies or tracking technologies to improve user experience, measure ad campaigns, and provide analytics. You can disable cookies in your browser settings.

7. Children’s Privacy

Niagara Pulse is not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new “Last Updated” date.

9. Contact Us

For privacy-related questions, requests, or concerns:
📧 [email protected]
📞 289-672-0673